Privacy Policy

1. Who We Are
   Falcon DevLabs FZ-LLC (“Falcon DevLabs”, “we”, “us”) is a software development company registered in the United Arab Emirates under license VUPR1358.

   • Registered address: Compass Building – Al Hulaila, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates.

   • Office Address: Unit 3706, Platinum Tower JLT-PH1-12, Jumeirah Lakes Towers, Dubai, United Arab Emirates.

   • Website: https://falcondevlabs.com/

   • Email: contact@falcondevlabs.com

2. Scope
   This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website, contact us, or engage our services. It applies to website visitors, prospects, clients, and partners.

3. Data We Collect

• Information you provide: name, business email, phone, company, job title, project details, billing information, and any content you send us.

• Automatically collected: IP address, device/browser type, pages viewed, timestamps, referral URLs, approximate location (city/region), interaction events.

• From third parties: business contact details from referrals, partners, or public sources.

4. Purposes and Legal Bases

• Respond to inquiries and proposals: legitimate interests and/or pre-contractual steps.

• Deliver services, manage projects, and invoice: contract necessity.

• Improve website, analytics, security, and prevent fraud: legitimate interests.

• Send service-related updates and B2B marketing: legitimate interests; opt-out anytime.

• Comply with legal obligations and defend legal claims: legal obligation and legitimate interests.
  Where consent is required (e.g., for non-essential cookies), we will seek it via our cookie banner.

5. Cookies and Tracking
   We use cookies for essential functionality, analytics, and optionally marketing. See our Cookie Policy for details and choices. Non-essential cookies are only used with your consent where required.

6. Sharing and International Transfers
   We may share limited personal data with:

• Service providers (hosting, analytics, CRM, communications, payments) under confidentiality and security commitments.

• Professional advisers and auditors.

• Authorities where required by law.
  Your data may be processed outside the UAE. We implement appropriate safeguards such as contractual protections, minimization, and access controls.

7. Security
   We apply appropriate technical and organizational measures, including encryption in transit where supported, access controls, monitoring, and vendor due diligence. No method is 100% secure.

8. Retention
   We retain personal data only as necessary for the purposes described, including contractual, legal, and accounting needs. Typical business record retention is 6–7 years unless a longer period is required.

9. Your Rights
   Subject to applicable law, you can request access, rectification, erasure, restriction, objection, portability (where applicable), and withdraw consent where processing relies on consent. Contact: contact@falcondevlabs.com. We may verify your identity and will respond within legally required timeframes.

10. Children
    Our services target business users; we do not knowingly collect data from children.

11. Third-Party Links
    Third-party sites have their own privacy practices; please review their policies.

12. Updates
    We may update this policy. We will post changes here with the updated date.